Product Testing

Professional in-home testing to help you refine, improve and deliver with confidence.

How does it work?

You send your product directly to us, and over a structured testing period (typically 3 to 14 days), we assess it from a real-user perspective in a natural environment. This uncovers usability issues, quality gaps, and opportunities to improve trust and satisfaction.

At the end of the testing period, you’ll receive a comprehensive report that includes:

  • Executive Summary – key insights at a glance

  • Product Overview – description, purpose and initial impressions

  • Testing Methodology – how we tested, what we looked for, and under what conditions

  • Key Findings – issues identified during use, including UX concerns or performance challenges

  • Photos of Product in Use – contextual images to support observations

  • Suggestions for Improvement – practical, user-driven feedback

  • Final Recommendations – next steps to enhance usability, quality, or trust

This service is ideal for brands preparing to launch, iterate, or reposition a product — and who want authentic feedback from a professional testing perspective.

Our End-to-End Testing Process

Timeline graphic illustrating the process of product shipment and reporting, including initial discussion, signing agreement, product shipment, testing cycle, and report completion.
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